Urgent escalation
Pages your on-call team when a caller has an emergency, through the on-call tool you already use.
What it does
- When a caller says it’s urgent, an alert goes to your on-call tool, and its schedule decides who is paged.
- Pushover alerts repeat until someone acknowledges them.
- Choose whether it runs at any time or only when you’re closed. Unhappy customers can be escalated too.
- Testing it never wakes anyone.
Works with
- PagerDuty
- incident.io
- Splunk On-Call
- Pushover
Setting it up
Paste the integration key or address from your on-call tool, and test it from the dashboard.
Set up around how your business works. If you need it to do more, one of our developers can build that for you. Arrange a call ›