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CallsCovered · Plugins

Built for your business.

Start with a ready-made pack for your kind of business, or choose from the catalogue: plugins that connect your receptionist to the tools you already use, each set up around how you work. When you need something that isn’t here, one of our developers builds it for you.

See the packs ›Browse all 260 pluginsAsk about a custom plugin

Ready-made packs

A pack for your kind of business.

Each pack is a hand-picked set of plugins that work well together, chosen for one kind of business. We set the whole pack up for you; add or remove any plugin later.

Dental practiceNew patients, dental pain, recalls and reminders, handled the way your practice works.8 plugins · £2 a monthSee the pack ›GP and clinicAppointments, repeat prescriptions, results and home visits, with a fixed safety script.7 plugins · IncludedSee the pack ›Beauty and salonPatch tests, consultations, deposits and aftercare, booked the way your salon works.7 plugins · £2 a monthSee the pack ›Estate agencyViewings, valuations, offers and sale progress, taken the way a negotiator would.8 plugins · IncludedSee the pack ›LettingsRepairs, landlords, tenant fees and Right to Rent, answered in the right words.8 plugins · IncludedSee the pack ›Law firmNew client intake, deadlines spotted and complaints logged, with no legal advice given.8 plugins · IncludedSee the pack ›AccountancyTax deadlines, HMRC letters, payroll and documents, passed to the right person.7 plugins · IncludedSee the pack ›TradesEmergencies, quotes with photos and call-out fees, taken while you’re on a job.8 plugins · £2 a monthSee the pack ›Restaurant and hospitalityTable bookings, allergens, deposits and what’s on, answered while your team is busy.7 plugins · £2 a monthSee the pack ›Shop and retailOrders, stock, collections and returns, answered in the right words every time.6 plugins · £2 a monthSee the pack ›Gym and fitnessMemberships, inductions and classes, with the right forms before a first session.6 plugins · £2 a monthSee the pack ›VetsNew pets, appointments, repeat medicines and emergencies, handled with care.7 plugins · IncludedSee the pack ›

The catalogue

Every plugin, 260 so far.

Filter by what it does, by price or by industry. We aim to add a couple of new plugins every week.

Payment fraud warningsWarns callers that you never change bank details by phone or email, and flags anyone who asks.FreeExtra support for callersSpots callers who need more help, slows down and keeps it simple, and offers a call back from a person.FreeStaff absence lineYour staff ring your usual number to call in sick, and the person who arranges cover gets a text straight away.FreeService areaChecks the caller’s postcode before booking a visit, and turns away jobs outside the area you cover.FreeHome Report requests (Scotland)Scotland only: buyers and solicitors asking for a Home Report are told how to get it, and the request is logged the same day.NewFreeLoop valuation requestsSales valuation call backs arrive in Loop as valuation requests, ready to book the appraisal.NewFreeAutotask ticketsIT support calls become Autotask tickets for the caller’s company.NewFreeClio ManageEvery enquiry and call back is noted on the caller’s contact in Clio Manage.FreeReapit AgencyCloudViewing and valuation call backs become enquiries in Reapit AgencyCloud, for the right office.FreeApex27Viewing and valuation call backs become leads in Apex27.FreeIgnition clientsNew client enquiries become clients in Ignition, ready for a proposal.FreeLawcus leadsNew matter enquiries become leads in Lawcus.FreeMicrosoft BookingsYour receptionist tells callers when you’re free and texts them your booking page.FreePlanning constraints checkEngland only: your receptionist can say whether a postcode is in a conservation area, near a listed building or covered by an Article 4 direction.FreeSold prices nearbyEngland and Wales only: your receptionist can tell callers recent sold prices in their postcode from HM Land Registry, then offer a valuation.FreeFlood warnings nearbyEngland only: your receptionist can say whether any Environment Agency flood warnings are in force near a postcode.FreeBroadband speedsBuyers and tenants hear the broadband speeds Ofcom predicts for a property’s postcode.FreeFCA register checkWhen a caller asks whether you’re regulated, your receptionist checks your live status on the FCA register.FreeSyncro ticketsIT support calls become tickets in Syncro for the caller’s company.FreeFreshservice ticketsIT support calls become phone tickets in Freshservice.FreeTeamtailor candidatesJob seekers who call are added to Teamtailor, or found by their number, with a note of the call.FreeKarbon client notesCalls from your clients are noted on their timeline in Karbon.FreeStreetViewing requests arrive in Street as enquiries on the right property, and repair reports as maintenance requests.FreePropertyHiveProperty call backs arrive as enquiries in PropertyHive on your WordPress site.FreeCal.com bookingsYour receptionist tells callers your next free times and texts them your booking page.FreeRecruit CRMCandidates who call are found in Recruit CRM by their number, and each call is noted on their record.FreeXero client notesWhen an existing client calls, a note of the call is added to their contact in Xero.FreePublished prices for legal servicesPrice questions for conveyancing, wills, probate or executry, employment and other work answered from the prices you publish, word for word. Works anywhere in the UK.FreeComplaints for law firmsComplaints taken calmly and logged for your complaints partner, with the right next step explained: the Legal Ombudsman in England and Wales, or the Scottish Legal Complaints Commission in Scotland.FreeLegal deadlines spottedCalls with a court date, tribunal deadline or completion coming up are spotted and passed on at once.FreePolice station callsCalls about someone at a police station are taken fast: station, custody number, name and time, and passed on at once. England, Wales and Scotland.FreePersonal injury enquiriesPersonal injury enquiries: what happened, when, the injuries and treatment, without saying whether there’s a claim.FreeWills, estates and powers of attorneyWills, powers of attorney and estate enquiries handled with care, in the right terms for England and Wales or Scotland, with instructions taken only from the person themselves.FreeBarristers’ chambers (England and Wales)England and Wales only: clerks’ room calls sorted: solicitors’ instructions, public access enquiries and court listings.FreeImmigration enquiriesImmigration enquiries taken carefully, with your regulated status in your words and no comment on anyone’s chances.FreeCalls from the other sideCalls from another firm or the other party are logged for the fee earner, without confirming anything about your client.FreeTax deadline answersAnswers when Self Assessment returns and payments are due, and passes anything about the caller’s own tax to the team.FreeMaking Tax Digital enquiriesSole traders and landlords asking about Making Tax Digital for Income Tax are asked the right questions for your team.FreeWorried about an HMRC letterClients worried about an HMRC letter are reassured, and the letter type and deadline are logged for the team.FreePayroll queriesEmployer and employee payroll queries logged for the bureau, with pay problems passed on at once.FreeCustomers who need extra supportNotices when a caller may need extra support (bereavement, illness, money worries) and, with their agreement, notes how to help.FreeComplaints for financial firmsComplaints logged properly for FCA-regulated firms, with the 8-week response and Financial Ombudsman Service explained.FreeInsurance claims (first notice)New claims taken properly for brokers: what happened, when, injuries and other parties, and urgent ones passed on.FreePolicy changesMid-term policy changes taken for the broker, making clear nothing changes until it’s confirmed.FreeRecruitment callsCandidates, clients and temps sorted, with the right questions for each and no documents taken by phone.FreeTemp absence lineTemps who can’t make a shift are logged at once so the consultant can cover it.FreeParty wall enquiries (England and Wales)England and Wales only: party wall callers asked the right questions, with the Party Wall Act notice periods explained.FreePlanning and design enquiriesArchitecture and planning enquiries: the project, the site, any listed building or conservation area, past refusals and budget.FreeDangerous structure callsNew cracking, bulging walls or movement after works are passed on straight away, with a safety line.FreeIT support prioritiesIT support calls sorted by priority, with whole-office outages and suspected ransomware passed on at once.FreePassword reset safeguardYour receptionist never resets passwords, MFA or mailbox access by phone, whoever asks.FreeTranslation quotesTranslation quote requests with the language pair, document type, length, certification and deadline.FreeNotary enquiriesNotary enquiries: the document, the country it’s for, apostille or legalisation, and ID needed.FreeNo advice safeguardMakes sure your receptionist never gives legal, tax, investment or mortgage advice, in words your regulator would expect.FreeSafe contact checkFor sensitive calls (family breakdown, domestic abuse, debt), asks how and when it’s safe to contact them.FreeData requestsRequests for a copy of someone’s personal data, or to delete it, are logged with the date, so the one-month deadline isn’t missed.FreeCalendly booking linksTexts callers a one-time Calendly link to book a consultation at a time that’s really free.FreeMaterial information answersAnswers buyers’ and tenants’ questions from your own material information.FreeOffers by phoneTakes offers and notes of interest properly, the way they work in England and Wales or in Scotland, for the negotiator to act on.FreeSeller and landlord careSellers and landlords asking how it’s going get a same-day call back.FreeSale progress callsQuestions about a sale’s progress logged for your sales progressor.FreeLandlord enquiriesLandlords thinking of switching agent are asked the right questions.FreeTenants’ rights answersTenant and landlord questions about tenancy rules: Private Residential Tenancies in Scotland, or your own approved words on the Renters’ Rights Act in England and Wales.FreeTenant fees and depositsProspective tenants hear what they can and can’t be charged: the Tenant Fees Act in England, or Scotland’s ban on any fee beyond rent and a deposit.FreeRight to Rent questionsExplains Right to Rent checks the same way to everyone in England, and that they don’t apply to homes in Scotland, Wales or Northern Ireland. Never takes documents by phone.FreeRent arrears callsTenants calling about rent they can’t pay are listened to, their situation and proposal logged, and pointed to free help in England, Wales or Scotland.FreeDeposit return questionsEnd-of-tenancy deposit questions logged for your team, with the deposit scheme’s dispute service mentioned for England and Wales, Scotland or Northern Ireland.FreeDamp and mould reportsDamp and mould reports taken seriously, with health risks passed on straight away.FreeKeys, check-ins and check-outsKey collections, returns, check-ins and check-outs arranged.FreeRoom letsRoom enquiries in shared houses: which room, move date, a viewing.FreeStudent letsStudent groups asking about houses get the right questions.FreeHoliday let guest lineGuests get answers, and problems reach you fast.FreeBlock and factor lineCalls from flat owners and residents for block managers (England and Wales) or property factors (Scotland): communal repairs and emergencies, charges logged, not discussed.FreeManagement pack requests (England and Wales)England and Wales only: conveyancers asking for LPE1 or FME1 management packs are told your process and fees, and the request is logged.FreeSurvey bookingsSurvey enquiries taken properly: RICS Home Survey levels in England and Wales, or Home Reports in Scotland, without recommending one.FreeAuction enquiriesAuction buyers hear your legal pack, fee and deposit terms in your own words.FreeNew homes enquiriesNew-build enquiries: development, plot, position and a show home visit.FreeCommercial property requirementsCommercial searches captured properly.FreeRedress and protection detailsCallers who ask hear your redress scheme and client money protection, as you word them.FreeViewing feedbackFeedback after a viewing taken in the same way every time.FreeProperty portal enquiriesCallers who saw a property on Rightmove, Zoopla or OnTheMarket are asked the reference and booked in.FreeProperty listingsYour receptionist knows the properties on your website and offers viewings.FreeViewings and valuationsViewing, valuation and landlord enquiries taken the way a negotiator would.FreeRepair reportsTenants’ repair calls taken properly, emergencies passed straight on.FreeNew client intake for solicitorsNew enquiries taken properly, ready for your conflict check, with no legal advice given.FreeMortgage and insurance enquiriesEnquiries for your advisers, in your own approved compliance wording.FreeEnquiry qualifyingYour own questions asked about every new project, so enquiries are ready to act on.FreeDocument upload linkTexts callers your secure link for sending documents.FreeCall recording noticeTells every caller that an AI assistant answers and a written record is kept, and deletes it for anyone who says no.FreeMarketing consentAsks callers if they’d like offers by text or email, one question each, and keeps a record of every yes.FreeBookwhen classesTells callers which of your Bookwhen classes and events have space, and texts them your booking page.FreeGift Up vouchersChecks a gift voucher’s balance and expiry mid-call, and notes the code on the booking for your team.FreeJob managementPuts new work straight into your job management app, ready to quote and book in.FreeSmart routingYour own rules for who hears about what: a caller who mentions a topic is passed straight to the right person.FreeConversion trackingShows which of your ads bring real customers, by reporting the bookings and enquiries your receptionist wins.FreeEmail notificationsEmails your team about each booking, call back and urgent call, from your own email service.FreeUrgent escalationPages your on-call team when a caller has an emergency, through the on-call tool you already use.FreeHelpdesk ticketsOpens a ticket in your helpdesk for each call back and urgent call, and closes it when you mark it done.FreeTask listTurns call backs and urgent messages into tasks in the tool your team already plans its work in.FreeSpreadsheet logAdds a row to your spreadsheet for every booking, call back, enquiry and call.FreeDaily summaryA short round-up each day of bookings, cancellations, call backs and urgent calls.FreeCalendar syncKeeps bookings off times you’re busy, and puts every booking in your own calendar.FreeBooking depositsTexts a secure Stripe deposit link after a booking, with payment going straight to your account.FreeSOE ExactReads busy times from your Exact diary, so your receptionist only offers free appointments.FreeAppointment remindersTexts people before their appointment, so fewer forget to turn up.FreeCancellation listWhen someone cancels, the slot is texted to people waiting for an earlier one.FreeReview requestsAsks people how their visit went, and sends the happy ones your review link.Text messagesAnswers texts sent to your number, and lets people reply to your reminders.FreeEmailReads your inbox and answers new emails, for you to approve or sent automatically.FreeWhatsAppAnswers WhatsApp messages from your own WhatsApp account.On requestTeam alertsPosts bookings, callbacks and urgent calls to your team’s chat.FreeOn-call rotaTexts the person on call straight away when a caller says it’s urgent.FreeCRM syncAdds enquiries, call backs and bookings to your CRM without duplicate contacts.FreeSafety triageYour receptionist never gives medical advice, and sends anyone describing an emergency to 999.FreePre-appointment formsTexts people a link to your own medical history, consultation or consent form before they come in.FreeAftercare messagesTexts your own aftercare advice a few hours after each appointment.FreeRecall remindersTexts people when they’re due back, for a check-up, an eye test or their next trim.FreeRepeat prescriptionsTells callers how to order repeat prescriptions and when they’ll be ready.FreeTest results callsTells callers when and how to get test results, without ever discussing them.FreePatch testsBefore booking a colour, tint or tattoo, checks the client has had a patch test, and books one first if not.FreeClinikoAdds the bookings your receptionist makes to your Cliniko diary, and cancels them there too.FreeSquare AppointmentsAdds the bookings your receptionist makes to your Square Appointments calendar, and cancels them there too.FreeNew patient registrationTells callers whether you’re taking new patients, NHS or private, and exactly how to register.FreeConsultation firstBooks a consultation before treatments that need one, such as anti-wrinkle injections, fillers or laser.FreeAge checksChecks people are old enough before booking tattoos, piercings, injectables or sunbeds.FreeSembleAdds the bookings your receptionist makes to your Semble diary, and removes them if cancelled.FreeAcuity SchedulingAdds the bookings your receptionist makes to Acuity Scheduling, and cancels them there too.FreeGym membershipsAnswers membership questions from your own terms, and passes freeze, cancel and change requests to your team.FreeAccessibility needsTells callers about your step-free access, parking, hearing loop and interpreters, and asks if they need anything.FreeFit notes, letters and formsTells patients how to ask for fit notes, letters, reports and forms, how long they take and any fee.FreeHome visit requestsTakes home visit requests for a clinician to call back, says your cut-off time, and never promises a visit.FreeCancellation policyTells clients your notice period and late-cancellation charge when they book, and reminds them when they cancel late.FreePhorestAdds the bookings your receptionist makes to your Phorest appointment book, and cancels them there too.FreePharmacy servicesTells callers which pharmacy services you offer, whether to book or walk in, and puts medicine questions to a pharmacist.FreeVaccination clinicsBooks flu, travel and other vaccinations, and never says whether someone should have one.FreeEye tests and opticiansBooks eye tests, explains NHS or private tests, and handles glasses collection questions.FreeVet practiceRegisters new pets, books with the pet’s name and species, and gives your out-of-hours vet.FreeTherapy practiceKeeps every call confidential, books first appointments without asking why, and never confirms who’s a client.FreeDental practiceExplains how to get an emergency appointment and your charges, and looks after nervous patients.FreeHearing careBooks hearing tests and ear wax removal, handles hearing aid repairs, and sends sudden hearing loss to 111.FreeSpa and treatmentsHandles spa days, couples bookings and gift vouchers, and says what to bring and when to arrive.FreeFitness classesPoints callers to your timetable and booking app, and explains drop-ins and beginners’ classes.FreeTattoo and piercing studioExplains consultations, deposits and whether your books are open, and takes enquiries for your artists.FreeWalk-ins welcomeTells callers when walk-ins are welcome and when it’s usually quieter, and offers a booking instead.FreeBridal and event enquiriesTakes wedding and event enquiries with the date, party size, venue and trial, for your team to quote.FreeRefills and infillsChecks how long it’s been before booking a lash refill or nail infill, and books a full set when it’s been too long.FreeSimplyBook.meAdds the bookings your receptionist makes to SimplyBook.me, and cancels them there too.FreeHealth insurance and referralsSays which health insurers you’re registered with, what callers need from their insurer, and whether they need a GP referral.FreeCare homeGives visiting times, passes enquiries about a place to your manager, and never says anything about residents.FreeHome care agencyTakes new care enquiries for an assessment, and flags missed or late visits as urgent for your coordinator.FreeHalaxyAdds the bookings your receptionist makes to your Halaxy diary, and cancels them there too.FreeGP appointmentsExplains how your surgery’s appointments work: the online request form, same-day and routine appointments, and when to call.FreePrivate scansBooks the right scan for how far along someone is, and sends pain or bleeding to their maternity unit.FreeBlood testsBooks blood tests, gives your preparation instructions in your words, and explains how results come back.FreeSexual health clinicKeeps calls strictly confidential, books without asking why, and sends time-critical needs to urgent help.FreeWeight-loss servicesBooks a consultation with your prescriber first, and never discusses medicines, doses or eligibility.FreeFirst visit informationTells new clients what to expect at their first appointment, in your words.FreeChaperonesLets people know they can ask for a chaperone, or a male or female practitioner, when they book.FreeRunning lateWhen clients call to say they’re running late, tells them your rule and lets your team know straight away.FreeGym inductionsExplains that new members need an induction, books it, and says what to wear and bring.FreeGroup bookingsTakes hen parties, birthdays and pamper days as one enquiry, for your team to plan and quote.FreeCorporate wellbeingTakes enquiries from employers about workplace flu jabs, health checks, massage or staff memberships.FreeDiscounts and concessionsTells callers about your student, NHS, Blue Light or over-60s discounts and the proof they need.FreeVideo appointmentsOffers video or phone appointments, explains how the link arrives, and notes the choice in the booking.FreeTraining coursesTakes course enquiries with the course and preferred dates, and explains deposits and qualifications.FreeFoot careBooks podiatry and foot care, and treats new foot problems in people with diabetes as urgent.FreeOrthodonticsExplains NHS and private orthodontic treatment, books consultations, and handles broken braces.FreeTanning salonChecks sunbed users are 18 or over, books first-timers a skin type check, and gives spray tan tips.FreeGift vouchersTells callers where to buy gift vouchers, how long they last and how to book with one.FreeDenGroSends every new-patient enquiry, call back and booking to DenGro as a lead, ready for your treatment coordinator.FreeCaller confidentialityNever confirms to anyone else whether someone is a patient or has an appointment.FreeYoung people and consentBooks under-16s confidentially for contraception, sexual health or counselling, and asks for a parent only where you need one.FreeFiller and toxin complicationsTreats warning signs after filler or anti-wrinkle treatment as urgent, with 999 for any change in vision.FreeNHS or privateSays which of your services are NHS and which private, and never quotes a price you haven’t listed.FreePet poisoningTreats a pet that may have eaten something poisonous as urgent, even if it seems fine.FreeVet prices and prescriptionsGives prices from your published list, tells clients they can take a written prescription elsewhere, and says who owns the practice.FreeInspection reportsAnswers “are you registered, what’s your rating?” by naming your regulator and giving your report page. It never quotes a rating itself.FreePre-exercise screeningTells new members they’ll complete a PAR-Q before starting, and suggests a GP check for anyone mentioning heart problems, fainting or pregnancy.FreeGuest passes and trialsBooks day passes, free trials and members’ guests by your rules, and tells them what to bring.FreeWebhooksSends every booking, callback, enquiry and call summary to your other tools.Emergency call-outsSpots real emergencies, gives the right safety advice first, says your out-of-hours charge up front, and flags the job as urgent.FreeQuote requests with photosTakes the details for a quote, then texts the caller a link to send you photos, so you can price it without a visit.FreeTrade directory leadsWhen a caller found you on Checkatrade, MyBuilder, Rated People or Bark, takes their job reference and flags the lead so you can reply first.FreeLocksmithsHandles lock-outs and lock changes with care: proof of residence on arrival, the call-out price said up front, safety first.FreePest controlAsks the right questions about the pest, keeps people safe around wasps and bees, and books the visit or call back.FreeSkip hireHelps callers pick the right skip, checks whether it needs a road permit, and explains what can’t go in it.FreeAlarms and CCTVTakes enquiries and fault calls for alarms, CCTV and access control, and never takes alarm codes, passwords or key-safe numbers.FreeSolar, heat pumps and EV chargersTakes enquiries for solar panels, batteries, heat pumps and EV chargers, books surveys, and only describes grants in your own words.FreeAllergen questionsAnswers allergen questions from your own allergen list, and always asks the customer to tell staff when they order.FreeTakeaway wait timesTell callers today’s wait for collection and delivery, or that you’ve stopped taking orders, from one setting you change on the night.FreeTable bookingsYour table booking rules: the largest table online, what happens with big groups, deposits by link only, and dietary notes.FreeWhat’s onAnswers “what’s on this week?” from your events calendar: quiz nights, live music, sport on the big screen, services and classes.FreeHotel and B&B front deskCheck-in times, parking, dogs, breakfast and your booking link, answered your way; card details are never taken.FreeCampsites and holiday parksPitch types, hook-ups, dogs, arrival times and site rules, with booking questions passed to you.FreeWorkizAdds call backs, new enquiries and urgent messages to Workiz as leads, ready to schedule.FreeFuneral directorsA gentle, unhurried first call when someone has died, with what to do next said simply, and the family passed straight to you.FreeChurches and places of worshipService times, baptisms, weddings and funerals for the parish office, and giving only ever through your own link.FreeCharitiesDonation questions answered with your own donation link only, Gift Aid explained simply, and care with vulnerable callers.FreeNurseries and childmindersAnswers questions about places, sessions, funded hours and visits, takes waiting-list enquiries, and never shares anything about a child.FreeTutorsTakes tutoring enquiries: subject, level, exam board, online or in person, with anyone under 18 handled through a parent or carer.FreeDriving instructorsTakes enquiries for lessons and intensive courses: manual or automatic, area, experience and test dates, with a waiting list when you’re full.FreeMusic teachersInstrument, level, exam grade and age, with lessons for children arranged through a parent or carer.FreeHoliday and after-school clubsAges, dates, times and places for holiday camps and after-school clubs, with bookings by your own link and nothing shared about any child.FreeShopify orders and stockTells customers where their order is, once they give the order number and email, and whether something is in stock.FreeWooCommerce orders and stockTells customers where their order is, once they give the order number and email or postcode, and whether something is in stock.FreeClick and collectCollection hours, what to bring and how long orders are held, said the same way every time.FreePhone and computer repairsMake, model and fault for repairs, a reminder to back up, and never asks for a passcode or password.FreeMOT remindersTells callers when their MOT is due from the DVSA’s records, and texts a reminder before it runs out to anyone who asks for one.FreeGaragesMOTs, servicing and repairs: takes the registration, mileage and the problem, and explains courtesy cars and waiting your way.FreeTyre fittingTakes the tyre size from the sidewall, the brand tier wanted, and whether mobile fitting reaches them.FreeTaxis and private hirePickups, airport runs, luggage, child seats and accessible vehicles, with bookings passed straight to the office.FreeHousecall ProAdds call backs, new enquiries and urgent messages to Housecall Pro as leads, with the caller as a new customer.FreesimPROAdds call backs, new enquiries and urgent messages to simPRO as leads, with a new customer and site for each caller.FreeCloudbeds room availabilityAnswers “have you got a room on the 14th?” from Cloudbeds, then gives your booking link. Card details are never taken.FreeDesignMyNight table availabilityChecks DesignMyNight (Collins) for a free table at the time a caller wants, offers the nearest free times, and gives your booking link.FreeGlaziersBroken windows and doors made safe first, measuring visits booked, and emergency boarding passed to you as urgent.FreeChimney sweepsSweep bookings with the right questions about the fire or stove, certificates explained, and chimney fires sent to 999.FreeFlooring and carpetsCarpet, wood and vinyl enquiries: rooms, rough sizes and what’s there now, with a free measure booked.FreeKitchens and bathroomsShowroom and design appointments for new kitchens and bathrooms, with the project, budget range and timing taken first.FreeCleanersDomestic, end-of-tenancy and office cleaning quotes, with keys arranged safely and no codes taken by phone.FreeRemovalsMove date, both addresses, how much there is and access at each end, with a survey or video survey booked.FreeSelf-storageUnit sizes, prices, access hours and what can’t be stored, with move-in questions passed to you. No card details by phone.FreeDog groomersBreed, size, coat, vaccinations and behaviour asked before booking, with matted coats and nervous dogs handled kindly.FreeDog walkers and pet sittersWalks, visits and sits: area, the animal’s needs, vaccinations, and keys arranged safely, with a meet-and-greet booked.FreeKennels and catteriesBoarding enquiries with dates, vaccinations (including kennel cough), feeding and medication, and peak dates explained.FreeVenues and event spacesWedding, party and conference enquiries: date, numbers, type of event and budget, with nothing held until your team confirms.FreePhotographersWeddings, portraits and commercial shoots: date, location and type of shoot, with availability checked by you.FreeFloristsFlower orders taken for the team: occasion, budget, delivery date and the card message, with payment only through your own link.FreeCake makers and bakeriesCelebration and wedding cake orders: date, servings, design ideas and allergies passed to you, with nothing promised as allergen-free.FreeCaterersEvent catering enquiries: date, venue, guest numbers, style of food and dietary needs, with quotes from your team.FreeDJs, bands and entertainersBookings for DJs, bands, magicians and children’s entertainers: date, venue, times and the kind of event.FreeActivity centres and escape roomsGroup sizes, minimum ages, what to wear and safety rules for escape rooms, climbing, paintball and other activities.FreeCouriers and delivery firmsCollection bookings with sizes, weights and addresses, prohibited items explained, and tracking questions passed to you.FreeGas and carbon monoxide safetyAnyone who smells gas or has a carbon monoxide alarm going off is told what to do and who to call before anything else.FreeCall-out fee up frontSays your call-out fee, what it covers and when it’s charged before a visit is booked, so there are no arguments on the doorstep.FreeBoiler breakdownsAsks the make, model, fault code, pressure and type of boiler so the engineer turns up with the right parts. Gives no repair advice.FreeReturns and faulty goodsGives callers the right UK wording on refunds, faulty goods and 14-day online returns, and keeps your own goodwill policy separate.FreeVehicle details from the DVLAChecks a caller’s registration with the DVLA and confirms the make, colour, fuel and year, so you book and quote for the right car.FreeFood hygiene ratingAnswers “what’s your hygiene rating?” from the Food Standards Agency’s own records, kept up to date each day.FreeCommusoftAdds call backs, new enquiries and urgent messages to Commusoft as opportunities, with the caller as a new customer.FreeSquare Loyalty pointsTells customers how many Square Loyalty points they have and how close they are to their next reward, found by their phone number.FreeBeds24 availabilityAnswers “have you got anything free on the 14th?” from Beds24, with the price if you like, then gives your booking link.NewFreeSmoobu availabilityAnswers “is it free those nights?” from Smoobu for your apartments and cottages, with the price if you like, then gives your booking link.FreeHostaway availabilityAnswers “what have you got free those dates?” from Hostaway across your listings, then gives your booking link.NewFreeTravel charge by drive timeWorks out how far a job is from your base by road and says your own travel charge for that distance before the visit is booked.FreeLandlord gas safety checksBooks annual landlord gas safety checks: the property, the appliances, when the last record runs out, and who to call for access.NewFreeWater leaksTalks a caller with a leak through turning off the water and keeping away from electrics, while their details are taken for the plumber.FreeArrival windowsBooks visits as morning, afternoon or all-day windows instead of exact times, and says the engineer will ring when they’re on the way.NewFreePrice rangesGives “from” and “typically” prices from your own price list only, including VAT, and never makes a price up.NewFreeChild protection and safeguardingNever confirms anything about a child, turns away “just checking” callers kindly, and sends any concern straight to your child protection lead.FreePupil absence lineParents ring to say their child is off: name, class, a short reason and the return date taken, and the office told before registration.FreeCollection changesWhen a parent says someone else is collecting today, the message goes to staff as urgent. It is never agreed to on the phone.NewFreeFunded childcare hoursExplains funded hours in the official wording for Scotland, England, Wales or Northern Ireland, and never tells a family they’re eligible.NewFreeChildcare complaintsTakes a parent’s complaint calmly, says how and when you’ll answer, and names the Care Inspectorate, Ofsted or CIW if asked.NewFreeSchool admissionsOpen days, entry points, registration and assessments, with bursary questions passed to the bursar and nothing said about other pupils.FreeExam entries for private candidatesWhich exams you enter people for, deadlines and late fees, extra-time evidence and what to bring on the day.NewFreeDonation pledges and Gift AidNotes a caller’s pledge and a spoken Gift Aid declaration in HMRC’s wording, then texts your donation link after a yes.NewFreeVolunteer sign-upTakes volunteer enquiries, explains the checks for roles with children, and texts your application form after a yes.FreeFundraising complaintsTakes complaints about fundraising and “stop contacting me” requests seriously, and logs exactly which contact to stop.NewFreeCemeteries and burial groundsFor council and church burial grounds: burial bookings from funeral directors, buying a lair or grave, and headstone permits, said gently.NewFreeNeed something else?One of our developers builds plugins for your business. Tell us what you’d like it to do.Arrange a call

Custom plugins

01

Tell us on a call what your business needs: the tool you use, or the job you’d like your receptionist to do.

02

One of our developers builds a plugin for your business, scoped with you in writing before anything is signed.

03

It works like every other plugin: set up in your dashboard, and you can switch it off any time.

Included with every receptionist

Answers every callIn your business’s name, in a natural voice you choose from 25.
Website chatA chat button on your site, wearing your logo and colours.
BookingsOffers real times from your diary and books people in.
Callbacks and messagesTakes name, number and what it’s about, for your team.
Missed-call text-backTexts people who hung up before you could answer, but not pocket dials.
Live callsRead a call as it happens and take it over from your mobile.
Call summariesA short text after each call: who, what they wanted, what happened.
Your conversation flowDraw how bookings and enquiries should go. It follows the chart.
Dashboard and Monday reportEvery conversation on the record, and your week by email.

Coming next

How catalogue plugins work

01

Choose a pack or the plugins you’d like. Most are free; a few are a small monthly add-on. We switch them on for your business.

02

Set each one up in your dashboard in a few minutes, and test it there.

03

Your receptionist uses it from then on. Switch any plugin off any time.

Need something that isn’t here? Tell us what you use and what you’d like it to do. One of our developers will build a plugin for your business.

Arrange a call about a custom plugin ›
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