Childcare complaints
Takes a parent’s complaint calmly, says how and when you’ll answer, and names the Care Inspectorate, Ofsted or CIW if asked.
What it does
- Listens without arguing, explaining or admitting fault.
- Says your own complaints procedure and timescale.
- Names the right regulator for your nation only when asked.
- A complaint about a child’s safety is passed on as a child protection concern.
Works with
- Phone calls
- Website chat
Setting it up
Choose your nation and describe your complaints procedure.
Set up around how your business works. If you need it to do more, one of our developers can build that for you. Arrange a call ›