Collection changes
When a parent says someone else is collecting today, the message goes to staff as urgent. It is never agreed to on the phone.
What it does
- Takes who is collecting, which child and when.
- Never agrees to the change, never says or asks for a collection password.
- Tells the parent how staff will check, in your own words.
- Reaches the dashboard as urgent, with an optional text to the room or office.
Works with
- Phone calls
- Urgent escalation
- Your own Twilio number
Setting it up
Check the wording about how you confirm a change.
Set up around how your business works. If you need it to do more, one of our developers can build that for you. Arrange a call ›