IT support priorities
IT support calls sorted by priority, with whole-office outages and suspected ransomware passed on at once.
What it does
- IT support calls sorted by priority, with whole-office outages and suspected ransomware passed on at once.
- Urgent calls are passed to your urgent alerts and on-call rota as well.
- Your receptionist never gives advice: anything that needs a professional view goes to your team.
Works with
- Your call backs
- Urgent escalation
- On-call rota
Setting it up
Switch it on: there’s nothing to set up.
Set up around how your business works. If you need it to do more, one of our developers can build that for you. Arrange a call ›