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CallsCovered · Plugins · Recruitment, IT and consultancy

Plugins for recruitment, it and consultancy.

Candidate and client calls, IT support priorities and project enquiries, sorted before they reach you. Each plugin is set up around how your business works, and when you need something that isn’t here, one of our developers builds it for you.

Plugins for recruitment, it and consultancy

20 made for recruitment, it and consultancy, and 38 for every business.

Recruit CRMCandidates who call are found in Recruit CRM by their number, and each call is noted on their record.FreeTeamtailor candidatesJob seekers who call are added to Teamtailor, or found by their number, with a note of the call.FreeRecruitment callsCandidates, clients and temps sorted, with the right questions for each and no documents taken by phone.FreeTemp absence lineTemps who can’t make a shift are logged at once so the consultant can cover it.FreeSyncro ticketsIT support calls become tickets in Syncro for the caller’s company.FreeFreshservice ticketsIT support calls become phone tickets in Freshservice.FreeIT support prioritiesIT support calls sorted by priority, with whole-office outages and suspected ransomware passed on at once.FreePassword reset safeguardYour receptionist never resets passwords, MFA or mailbox access by phone, whoever asks.FreeParty wall enquiries (England and Wales)England and Wales only: party wall callers asked the right questions, with the Party Wall Act notice periods explained.FreePlanning and design enquiriesArchitecture and planning enquiries: the project, the site, any listed building or conservation area, past refusals and budget.FreeDangerous structure callsNew cracking, bulging walls or movement after works are passed on straight away, with a safety line.FreePlanning constraints checkEngland only: your receptionist can say whether a postcode is in a conservation area, near a listed building or covered by an Article 4 direction.FreeTranslation quotesTranslation quote requests with the language pair, document type, length, certification and deadline.FreeNotary enquiriesNotary enquiries: the document, the country it’s for, apostille or legalisation, and ID needed.FreeAcuity SchedulingAdds the bookings your receptionist makes to Acuity Scheduling, and cancels them there too.FreeVideo appointmentsOffers video or phone appointments, explains how the link arrives, and notes the choice in the booking.FreeEnquiry qualifyingYour own questions asked about every new project, so enquiries are ready to act on.FreeDocument upload linkTexts callers your secure link for sending documents.FreeNo advice safeguardMakes sure your receptionist never gives legal, tax, investment or mortgage advice, in words your regulator would expect.FreeSafe contact checkFor sensitive calls (family breakdown, domestic abuse, debt), asks how and when it’s safe to contact them.FreePayment fraud warningsWarns callers that you never change bank details by phone or email, and flags anyone who asks.FreeExtra support for callersSpots callers who need more help, slows down and keeps it simple, and offers a call back from a person.FreeStaff absence lineYour staff ring your usual number to call in sick, and the person who arranges cover gets a text straight away.FreeService areaChecks the caller’s postcode before booking a visit, and turns away jobs outside the area you cover.FreeHome Report requests (Scotland)Scotland only: buyers and solicitors asking for a Home Report are told how to get it, and the request is logged the same day.NewFreeLoop valuation requestsSales valuation call backs arrive in Loop as valuation requests, ready to book the appraisal.NewFreeAutotask ticketsIT support calls become Autotask tickets for the caller’s company.NewFreeMicrosoft BookingsYour receptionist tells callers when you’re free and texts them your booking page.FreeCal.com bookingsYour receptionist tells callers your next free times and texts them your booking page.FreeData requestsRequests for a copy of someone’s personal data, or to delete it, are logged with the date, so the one-month deadline isn’t missed.FreeCalendly booking linksTexts callers a one-time Calendly link to book a consultation at a time that’s really free.FreeCall recording noticeTells every caller that an AI assistant answers and a written record is kept, and deletes it for anyone who says no.FreeMarketing consentAsks callers if they’d like offers by text or email, one question each, and keeps a record of every yes.FreeBookwhen classesTells callers which of your Bookwhen classes and events have space, and texts them your booking page.FreeGift Up vouchersChecks a gift voucher’s balance and expiry mid-call, and notes the code on the booking for your team.FreeSmart routingYour own rules for who hears about what: a caller who mentions a topic is passed straight to the right person.FreeConversion trackingShows which of your ads bring real customers, by reporting the bookings and enquiries your receptionist wins.FreeEmail notificationsEmails your team about each booking, call back and urgent call, from your own email service.FreeUrgent escalationPages your on-call team when a caller has an emergency, through the on-call tool you already use.FreeHelpdesk ticketsOpens a ticket in your helpdesk for each call back and urgent call, and closes it when you mark it done.FreeTask listTurns call backs and urgent messages into tasks in the tool your team already plans its work in.FreeSpreadsheet logAdds a row to your spreadsheet for every booking, call back, enquiry and call.FreeDaily summaryA short round-up each day of bookings, cancellations, call backs and urgent calls.FreeCalendar syncKeeps bookings off times you’re busy, and puts every booking in your own calendar.FreeBooking depositsTexts a secure Stripe deposit link after a booking, with payment going straight to your account.FreeAppointment remindersTexts people before their appointment, so fewer forget to turn up.FreeCancellation listWhen someone cancels, the slot is texted to people waiting for an earlier one.FreeReview requestsAsks people how their visit went, and sends the happy ones your review link.Text messagesAnswers texts sent to your number, and lets people reply to your reminders.FreeEmailReads your inbox and answers new emails, for you to approve or sent automatically.FreeWhatsAppAnswers WhatsApp messages from your own WhatsApp account.On requestTeam alertsPosts bookings, callbacks and urgent calls to your team’s chat.FreeOn-call rotaTexts the person on call straight away when a caller says it’s urgent.FreeCRM syncAdds enquiries, call backs and bookings to your CRM without duplicate contacts.FreeAccessibility needsTells callers about your step-free access, parking, hearing loop and interpreters, and asks if they need anything.FreeRunning lateWhen clients call to say they’re running late, tells them your rule and lets your team know straight away.FreeDiscounts and concessionsTells callers about your student, NHS, Blue Light or over-60s discounts and the proof they need.FreeWebhooksSends every booking, callback, enquiry and call summary to your other tools.Need something else?One of our developers builds plugins for your business. Tell us what you’d like it to do.Arrange a call

Custom plugins

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Tell us on a call what your business needs: the tool you use, or the job you’d like your receptionist to do.

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One of our developers builds a plugin for your business, scoped with you in writing before anything is signed.

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It works like every other plugin: set up in your dashboard, and you can switch it off any time.

Need something that isn’t here? Tell us what you use and what you’d like it to do. One of our developers will build a plugin for your business.

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