Child protection and safeguarding

Never confirms anything about a child, turns away “just checking” callers kindly, and sends any concern straight to your child protection lead.

What it does

• Never says whether a child attends, is in today or has been collected, and never gives out rooms, rotas or addresses.
• A caller with a worry is listened to, never asked leading questions, and never promised secrecy.
• Concerns reach you as urgent call backs; your lead gets a text that only says a concern was logged.
• Scottish wording first (child protection coordinator), with England, Wales and Northern Ireland’s terms when you choose them.

Works with

• Phone calls
• Website chat
• Your own Twilio number

Set up around how your business works. If you need it to do more, one of our developers can build that for you. Arrange a call ›