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Asking for a plugin built for you

When the catalogue doesn't have what you need, one of our developers can build a plugin for your business. Here's how to ask.

The plugin catalogue covers a lot, and we aim to add a couple of new plugins every week. When you need something it doesn't do yet, such as working with a tool your business relies on, one of our developers can build a plugin for your business.

How to ask

1. Go to Plugins. If you like, search for what you need first.
2. Click the last tile, Need something else?
3. Under What would you like it to do?, describe it in your own words. If you searched first, your search is already filled in.
4. Click Email us about it. Your email app opens with a message to hello@callscovered.ai, with your words and your business name filled in.
5. Press send in your email app. Nothing is sent until you do.

You can also simply email hello@callscovered.ai.

Good things to include:

• What should happen, and when. For example: "look up a customer's order in our system before taking a message".
• The tool or system it should work with, if any.
• Who should hear about it, and how.

What happens next

• We scope it with you in writing, before anything is signed.
• Once it's built, it appears on your Plugins page like any other plugin. You set it up, test it with Save and test, and can switch it off at any time. See How plugins work.

What a custom plugin costs is agreed with you when we scope it.

Still stuck? Write to hello@callscovered.ai with your business name and what you were trying to do, and a person will reply.