Help › Settings

Sign-ins for your team

How to get a dashboard sign-in for someone on your team, what they can see and do, and how to remove one.

Everyone on your team can have their own sign-in to the dashboard, with their own email address and password. It's better than sharing one: you can see who changed what, and you can remove one person without changing everyone's password.

Adding someone

Sign-ins are made by CallsCovered. There's no sign-up page and no invite button in the dashboard.

Email hello@callscovered.ai from the email address on your account, with the person's name and their work email address. We'll set up their sign-in and let you know how they get their first password.

What they can see and do

Every sign-in to your dashboard can do the same things: read conversations, confirm and cancel bookings, mark call backs done, change settings, switch plugins on and off, and request paid plugins.

Different levels of access, such as a sign-in that can read conversations but not change settings, are Coming soon.

Changes are recorded against the sign-in that made them. On the Flow page (Coming soon), Versions shows who made each change by the first part of their email address.

Passwords

Each person changes their own password in Settings, under Your account. Changing a password signs that person out everywhere, including the device they're on. See Your account.

If someone forgets their password, email hello@callscovered.ai.

Removing someone

When someone leaves, email hello@callscovered.ai and we'll remove their sign-in. Do this promptly: until it's removed, they can still sign in.

Still stuck? Write to hello@callscovered.ai with your business name and what you were trying to do, and a person will reply.