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CallsCovered · Plugins · Salons, beauty and fitness

Plugins for salons, beauty and fitness.

Patch tests, consultations, deposits and memberships, booked the way your salon, studio or gym works. Each plugin is set up around how your business works, and when you need something that isn’t here, one of our developers builds it for you.

Ready-made packs

Ready-made pack

Beauty and salon

Patch tests, consultations, deposits and aftercare, booked the way your salon works.

£2 a month7 pluginsSet up this pack ›
  1. Patch testsFreeChecks for a patch test before colour, tint or tattoo work, and books one if needed.
  2. Consultation firstFreeBooks a consultation first for treatments that need one, such as fillers or laser.
  3. Booking depositsFreeTexts a secure deposit link after booking, paid straight to your account.
  4. Cancellation policyFreeStates your notice period and late-cancellation charge when clients book.
  5. Appointment remindersFreeTexts clients before their appointment, so fewer forget to turn up.
  6. Aftercare messagesFreeTexts your own aftercare advice a few hours after each appointment.
  7. Review requestsAsks how it went and sends happy clients your review link.

Ready-made pack

Gym and fitness

Memberships, inductions and classes, with the right forms before a first session.

£2 a month6 pluginsSet up this pack ›
  1. Gym membershipsFreeAnswers membership questions from your terms, and passes freezes and cancellations on.
  2. Gym inductionsFreeBooks new members’ inductions, and says what to wear and bring.
  3. Fitness classesFreePoints callers to your timetable, and explains drop-ins and beginners’ classes.
  4. Pre-appointment formsFreeTexts a link to your health questionnaire before someone’s first session.
  5. Appointment remindersFreeTexts members before a booked session or personal training.
  6. Review requestsAsks how it went and sends happy members your review link.

Plugins for salons, beauty and fitness

29 made for salons, beauty and fitness, and 38 for every business.

Pre-appointment formsTexts people a link to your own medical history, consultation or consent form before they come in.FreeAftercare messagesTexts your own aftercare advice a few hours after each appointment.FreePatch testsBefore booking a colour, tint or tattoo, checks the client has had a patch test, and books one first if not.FreeSquare AppointmentsAdds the bookings your receptionist makes to your Square Appointments calendar, and cancels them there too.FreeConsultation firstBooks a consultation before treatments that need one, such as anti-wrinkle injections, fillers or laser.FreeAge checksChecks people are old enough before booking tattoos, piercings, injectables or sunbeds.FreeAcuity SchedulingAdds the bookings your receptionist makes to Acuity Scheduling, and cancels them there too.FreeGym membershipsAnswers membership questions from your own terms, and passes freeze, cancel and change requests to your team.FreeCancellation policyTells clients your notice period and late-cancellation charge when they book, and reminds them when they cancel late.FreePhorestAdds the bookings your receptionist makes to your Phorest appointment book, and cancels them there too.FreeSpa and treatmentsHandles spa days, couples bookings and gift vouchers, and says what to bring and when to arrive.FreeFitness classesPoints callers to your timetable and booking app, and explains drop-ins and beginners’ classes.FreeTattoo and piercing studioExplains consultations, deposits and whether your books are open, and takes enquiries for your artists.FreeWalk-ins welcomeTells callers when walk-ins are welcome and when it’s usually quieter, and offers a booking instead.FreeBridal and event enquiriesTakes wedding and event enquiries with the date, party size, venue and trial, for your team to quote.FreeRefills and infillsChecks how long it’s been before booking a lash refill or nail infill, and books a full set when it’s been too long.FreeSimplyBook.meAdds the bookings your receptionist makes to SimplyBook.me, and cancels them there too.FreeWeight-loss servicesBooks a consultation with your prescriber first, and never discusses medicines, doses or eligibility.FreeFirst visit informationTells new clients what to expect at their first appointment, in your words.FreeGym inductionsExplains that new members need an induction, books it, and says what to wear and bring.FreeGroup bookingsTakes hen parties, birthdays and pamper days as one enquiry, for your team to plan and quote.FreeCorporate wellbeingTakes enquiries from employers about workplace flu jabs, health checks, massage or staff memberships.FreeTraining coursesTakes course enquiries with the course and preferred dates, and explains deposits and qualifications.FreeTanning salonChecks sunbed users are 18 or over, books first-timers a skin type check, and gives spray tan tips.FreeGift vouchersTells callers where to buy gift vouchers, how long they last and how to book with one.FreeFiller and toxin complicationsTreats warning signs after filler or anti-wrinkle treatment as urgent, with 999 for any change in vision.FreeSquare Loyalty pointsTells customers how many Square Loyalty points they have and how close they are to their next reward, found by their phone number.FreePre-exercise screeningTells new members they’ll complete a PAR-Q before starting, and suggests a GP check for anyone mentioning heart problems, fainting or pregnancy.FreeGuest passes and trialsBooks day passes, free trials and members’ guests by your rules, and tells them what to bring.FreePayment fraud warningsWarns callers that you never change bank details by phone or email, and flags anyone who asks.FreeExtra support for callersSpots callers who need more help, slows down and keeps it simple, and offers a call back from a person.FreeStaff absence lineYour staff ring your usual number to call in sick, and the person who arranges cover gets a text straight away.FreeService areaChecks the caller’s postcode before booking a visit, and turns away jobs outside the area you cover.FreeHome Report requests (Scotland)Scotland only: buyers and solicitors asking for a Home Report are told how to get it, and the request is logged the same day.NewFreeLoop valuation requestsSales valuation call backs arrive in Loop as valuation requests, ready to book the appraisal.NewFreeAutotask ticketsIT support calls become Autotask tickets for the caller’s company.NewFreeMicrosoft BookingsYour receptionist tells callers when you’re free and texts them your booking page.FreeCal.com bookingsYour receptionist tells callers your next free times and texts them your booking page.FreeData requestsRequests for a copy of someone’s personal data, or to delete it, are logged with the date, so the one-month deadline isn’t missed.FreeCalendly booking linksTexts callers a one-time Calendly link to book a consultation at a time that’s really free.FreeCall recording noticeTells every caller that an AI assistant answers and a written record is kept, and deletes it for anyone who says no.FreeMarketing consentAsks callers if they’d like offers by text or email, one question each, and keeps a record of every yes.FreeBookwhen classesTells callers which of your Bookwhen classes and events have space, and texts them your booking page.FreeGift Up vouchersChecks a gift voucher’s balance and expiry mid-call, and notes the code on the booking for your team.FreeSmart routingYour own rules for who hears about what: a caller who mentions a topic is passed straight to the right person.FreeConversion trackingShows which of your ads bring real customers, by reporting the bookings and enquiries your receptionist wins.FreeEmail notificationsEmails your team about each booking, call back and urgent call, from your own email service.FreeUrgent escalationPages your on-call team when a caller has an emergency, through the on-call tool you already use.FreeHelpdesk ticketsOpens a ticket in your helpdesk for each call back and urgent call, and closes it when you mark it done.FreeTask listTurns call backs and urgent messages into tasks in the tool your team already plans its work in.FreeSpreadsheet logAdds a row to your spreadsheet for every booking, call back, enquiry and call.FreeDaily summaryA short round-up each day of bookings, cancellations, call backs and urgent calls.FreeCalendar syncKeeps bookings off times you’re busy, and puts every booking in your own calendar.FreeBooking depositsTexts a secure Stripe deposit link after a booking, with payment going straight to your account.FreeAppointment remindersTexts people before their appointment, so fewer forget to turn up.FreeCancellation listWhen someone cancels, the slot is texted to people waiting for an earlier one.FreeReview requestsAsks people how their visit went, and sends the happy ones your review link.Text messagesAnswers texts sent to your number, and lets people reply to your reminders.FreeEmailReads your inbox and answers new emails, for you to approve or sent automatically.FreeWhatsAppAnswers WhatsApp messages from your own WhatsApp account.On requestTeam alertsPosts bookings, callbacks and urgent calls to your team’s chat.FreeOn-call rotaTexts the person on call straight away when a caller says it’s urgent.FreeCRM syncAdds enquiries, call backs and bookings to your CRM without duplicate contacts.FreeAccessibility needsTells callers about your step-free access, parking, hearing loop and interpreters, and asks if they need anything.FreeRunning lateWhen clients call to say they’re running late, tells them your rule and lets your team know straight away.FreeDiscounts and concessionsTells callers about your student, NHS, Blue Light or over-60s discounts and the proof they need.FreeWebhooksSends every booking, callback, enquiry and call summary to your other tools.Need something else?One of our developers builds plugins for your business. Tell us what you’d like it to do.Arrange a call

Custom plugins

01

Tell us on a call what your business needs: the tool you use, or the job you’d like your receptionist to do.

02

One of our developers builds a plugin for your business, scoped with you in writing before anything is signed.

03

It works like every other plugin: set up in your dashboard, and you can switch it off any time.

Need something that isn’t here? Tell us what you use and what you’d like it to do. One of our developers will build a plugin for your business.

Arrange a call about a custom plugin ›
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