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CallsCovered · Plugins · Trades and home services

Plugins for trades and home services.

Emergency call-outs, quotes with photos and job details, taken while you’re on a job. Each plugin is set up around how your business works, and when you need something that isn’t here, one of our developers builds it for you.

Ready-made pack

Ready-made pack

Trades

Emergencies, quotes with photos and call-out fees, taken while you’re on a job.

£2 a month8 pluginsSet up this pack ›
  1. Emergency call-outsFreeSpots real emergencies, gives safety advice first and flags the job as urgent.
  2. Gas and carbon monoxide safetyFreeAnyone who smells gas or has a CO alarm going off is told what to do first.
  3. Quote requests with photosFreeTakes the details for a quote, then texts a link for photos, so you can price it without a visit.
  4. Service areaFreeChecks the postcode before booking, and turns away jobs outside your area.
  5. Call-out fee up frontFreeSays your call-out fee before a visit is booked, so there are no doorstep arguments.
  6. On-call rotaFreeTexts whoever is on call straight away when a caller says it’s urgent.
  7. Job managementFreePuts new work straight into your job management app.
  8. Review requestsAsks how the job went and sends happy customers your review link.

Plugins for trades and home services

28 made for trades and home services, and 38 for every business.

Job managementPuts new work straight into your job management app, ready to quote and book in.FreeEmergency call-outsSpots real emergencies, gives the right safety advice first, says your out-of-hours charge up front, and flags the job as urgent.FreeQuote requests with photosTakes the details for a quote, then texts the caller a link to send you photos, so you can price it without a visit.FreeTrade directory leadsWhen a caller found you on Checkatrade, MyBuilder, Rated People or Bark, takes their job reference and flags the lead so you can reply first.FreeLocksmithsHandles lock-outs and lock changes with care: proof of residence on arrival, the call-out price said up front, safety first.FreePest controlAsks the right questions about the pest, keeps people safe around wasps and bees, and books the visit or call back.FreeSkip hireHelps callers pick the right skip, checks whether it needs a road permit, and explains what can’t go in it.FreeAlarms and CCTVTakes enquiries and fault calls for alarms, CCTV and access control, and never takes alarm codes, passwords or key-safe numbers.FreeSolar, heat pumps and EV chargersTakes enquiries for solar panels, batteries, heat pumps and EV chargers, books surveys, and only describes grants in your own words.FreeWorkizAdds call backs, new enquiries and urgent messages to Workiz as leads, ready to schedule.FreeHousecall ProAdds call backs, new enquiries and urgent messages to Housecall Pro as leads, with the caller as a new customer.FreesimPROAdds call backs, new enquiries and urgent messages to simPRO as leads, with a new customer and site for each caller.FreeGlaziersBroken windows and doors made safe first, measuring visits booked, and emergency boarding passed to you as urgent.FreeChimney sweepsSweep bookings with the right questions about the fire or stove, certificates explained, and chimney fires sent to 999.FreeFlooring and carpetsCarpet, wood and vinyl enquiries: rooms, rough sizes and what’s there now, with a free measure booked.FreeKitchens and bathroomsShowroom and design appointments for new kitchens and bathrooms, with the project, budget range and timing taken first.FreeCleanersDomestic, end-of-tenancy and office cleaning quotes, with keys arranged safely and no codes taken by phone.FreeRemovalsMove date, both addresses, how much there is and access at each end, with a survey or video survey booked.FreeSelf-storageUnit sizes, prices, access hours and what can’t be stored, with move-in questions passed to you. No card details by phone.FreeCommusoftAdds call backs, new enquiries and urgent messages to Commusoft as opportunities, with the caller as a new customer.FreeGas and carbon monoxide safetyAnyone who smells gas or has a carbon monoxide alarm going off is told what to do and who to call before anything else.FreeCall-out fee up frontSays your call-out fee, what it covers and when it’s charged before a visit is booked, so there are no arguments on the doorstep.FreeBoiler breakdownsAsks the make, model, fault code, pressure and type of boiler so the engineer turns up with the right parts. Gives no repair advice.FreeTravel charge by drive timeWorks out how far a job is from your base by road and says your own travel charge for that distance before the visit is booked.FreeLandlord gas safety checksBooks annual landlord gas safety checks: the property, the appliances, when the last record runs out, and who to call for access.NewFreeWater leaksTalks a caller with a leak through turning off the water and keeping away from electrics, while their details are taken for the plumber.FreeArrival windowsBooks visits as morning, afternoon or all-day windows instead of exact times, and says the engineer will ring when they’re on the way.NewFreePrice rangesGives “from” and “typically” prices from your own price list only, including VAT, and never makes a price up.NewFreePayment fraud warningsWarns callers that you never change bank details by phone or email, and flags anyone who asks.FreeExtra support for callersSpots callers who need more help, slows down and keeps it simple, and offers a call back from a person.FreeStaff absence lineYour staff ring your usual number to call in sick, and the person who arranges cover gets a text straight away.FreeService areaChecks the caller’s postcode before booking a visit, and turns away jobs outside the area you cover.FreeHome Report requests (Scotland)Scotland only: buyers and solicitors asking for a Home Report are told how to get it, and the request is logged the same day.NewFreeLoop valuation requestsSales valuation call backs arrive in Loop as valuation requests, ready to book the appraisal.NewFreeAutotask ticketsIT support calls become Autotask tickets for the caller’s company.NewFreeMicrosoft BookingsYour receptionist tells callers when you’re free and texts them your booking page.FreeCal.com bookingsYour receptionist tells callers your next free times and texts them your booking page.FreeData requestsRequests for a copy of someone’s personal data, or to delete it, are logged with the date, so the one-month deadline isn’t missed.FreeCalendly booking linksTexts callers a one-time Calendly link to book a consultation at a time that’s really free.FreeCall recording noticeTells every caller that an AI assistant answers and a written record is kept, and deletes it for anyone who says no.FreeMarketing consentAsks callers if they’d like offers by text or email, one question each, and keeps a record of every yes.FreeBookwhen classesTells callers which of your Bookwhen classes and events have space, and texts them your booking page.FreeGift Up vouchersChecks a gift voucher’s balance and expiry mid-call, and notes the code on the booking for your team.FreeSmart routingYour own rules for who hears about what: a caller who mentions a topic is passed straight to the right person.FreeConversion trackingShows which of your ads bring real customers, by reporting the bookings and enquiries your receptionist wins.FreeEmail notificationsEmails your team about each booking, call back and urgent call, from your own email service.FreeUrgent escalationPages your on-call team when a caller has an emergency, through the on-call tool you already use.FreeHelpdesk ticketsOpens a ticket in your helpdesk for each call back and urgent call, and closes it when you mark it done.FreeTask listTurns call backs and urgent messages into tasks in the tool your team already plans its work in.FreeSpreadsheet logAdds a row to your spreadsheet for every booking, call back, enquiry and call.FreeDaily summaryA short round-up each day of bookings, cancellations, call backs and urgent calls.FreeCalendar syncKeeps bookings off times you’re busy, and puts every booking in your own calendar.FreeBooking depositsTexts a secure Stripe deposit link after a booking, with payment going straight to your account.FreeAppointment remindersTexts people before their appointment, so fewer forget to turn up.FreeCancellation listWhen someone cancels, the slot is texted to people waiting for an earlier one.FreeReview requestsAsks people how their visit went, and sends the happy ones your review link.Text messagesAnswers texts sent to your number, and lets people reply to your reminders.FreeEmailReads your inbox and answers new emails, for you to approve or sent automatically.FreeWhatsAppAnswers WhatsApp messages from your own WhatsApp account.On requestTeam alertsPosts bookings, callbacks and urgent calls to your team’s chat.FreeOn-call rotaTexts the person on call straight away when a caller says it’s urgent.FreeCRM syncAdds enquiries, call backs and bookings to your CRM without duplicate contacts.FreeAccessibility needsTells callers about your step-free access, parking, hearing loop and interpreters, and asks if they need anything.FreeRunning lateWhen clients call to say they’re running late, tells them your rule and lets your team know straight away.FreeDiscounts and concessionsTells callers about your student, NHS, Blue Light or over-60s discounts and the proof they need.FreeWebhooksSends every booking, callback, enquiry and call summary to your other tools.Need something else?One of our developers builds plugins for your business. Tell us what you’d like it to do.Arrange a call

Custom plugins

01

Tell us on a call what your business needs: the tool you use, or the job you’d like your receptionist to do.

02

One of our developers builds a plugin for your business, scoped with you in writing before anything is signed.

03

It works like every other plugin: set up in your dashboard, and you can switch it off any time.

Need something that isn’t here? Tell us what you use and what you’d like it to do. One of our developers will build a plugin for your business.

Arrange a call about a custom plugin ›
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