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CallsCovered · Plugins · Dental practices

Plugins for dental practices.

New patients, dental pain, recalls and treatment questions, handled the way your practice works. Each plugin is set up around how your business works, and when you need something that isn’t here, one of our developers builds it for you.

Arrange a call ›How it works for dental practicesSee every plugin

Ready-made pack

Ready-made pack

Dental practice

New patients, dental pain, recalls and reminders, handled the way your practice works.

£2 a month8 pluginsSet up this pack ›
  1. New patient registrationFreeTells callers whether you’re taking new patients, NHS or private, and how to register.
  2. Dental practiceFreeExplains emergency appointments and your charges, and takes care with nervous patients.
  3. Safety triageFreeNever gives clinical advice; sends anyone describing an emergency to 999 or 111.
  4. NHS or privateFreeSays clearly which treatments are NHS and which private, so no bill is a surprise.
  5. Appointment remindersFreeTexts patients before their appointment, so fewer chairs sit empty.
  6. Recall remindersFreeBrings patients back when they’re due a check-up or hygiene visit.
  7. Cancellation listFreeOffers a cancelled slot to patients waiting for an earlier one.
  8. Review requestsAsks how the visit went and sends happy patients your review link.

Plugins for dental practices

15 made for dental practices, and 38 for every business.

SOE ExactReads busy times from your Exact diary, so your receptionist only offers free appointments.FreeDental practiceExplains how to get an emergency appointment and your charges, and looks after nervous patients.FreeOrthodonticsExplains NHS and private orthodontic treatment, books consultations, and handles broken braces.FreeSafety triageYour receptionist never gives medical advice, and sends anyone describing an emergency to 999.FreePre-appointment formsTexts people a link to your own medical history, consultation or consent form before they come in.FreeAftercare messagesTexts your own aftercare advice a few hours after each appointment.FreeRecall remindersTexts people when they’re due back, for a check-up, an eye test or their next trim.FreeNew patient registrationTells callers whether you’re taking new patients, NHS or private, and exactly how to register.FreeCancellation policyTells clients your notice period and late-cancellation charge when they book, and reminds them when they cancel late.FreeHealth insurance and referralsSays which health insurers you’re registered with, what callers need from their insurer, and whether they need a GP referral.FreeFirst visit informationTells new clients what to expect at their first appointment, in your words.FreeDenGroSends every new-patient enquiry, call back and booking to DenGro as a lead, ready for your treatment coordinator.FreeCaller confidentialityNever confirms to anyone else whether someone is a patient or has an appointment.FreeNHS or privateSays which of your services are NHS and which private, and never quotes a price you haven’t listed.FreeInspection reportsAnswers “are you registered, what’s your rating?” by naming your regulator and giving your report page. It never quotes a rating itself.FreePayment fraud warningsWarns callers that you never change bank details by phone or email, and flags anyone who asks.FreeExtra support for callersSpots callers who need more help, slows down and keeps it simple, and offers a call back from a person.FreeStaff absence lineYour staff ring your usual number to call in sick, and the person who arranges cover gets a text straight away.FreeService areaChecks the caller’s postcode before booking a visit, and turns away jobs outside the area you cover.FreeHome Report requests (Scotland)Scotland only: buyers and solicitors asking for a Home Report are told how to get it, and the request is logged the same day.NewFreeLoop valuation requestsSales valuation call backs arrive in Loop as valuation requests, ready to book the appraisal.NewFreeAutotask ticketsIT support calls become Autotask tickets for the caller’s company.NewFreeMicrosoft BookingsYour receptionist tells callers when you’re free and texts them your booking page.FreeCal.com bookingsYour receptionist tells callers your next free times and texts them your booking page.FreeData requestsRequests for a copy of someone’s personal data, or to delete it, are logged with the date, so the one-month deadline isn’t missed.FreeCalendly booking linksTexts callers a one-time Calendly link to book a consultation at a time that’s really free.FreeCall recording noticeTells every caller that an AI assistant answers and a written record is kept, and deletes it for anyone who says no.FreeMarketing consentAsks callers if they’d like offers by text or email, one question each, and keeps a record of every yes.FreeBookwhen classesTells callers which of your Bookwhen classes and events have space, and texts them your booking page.FreeGift Up vouchersChecks a gift voucher’s balance and expiry mid-call, and notes the code on the booking for your team.FreeSmart routingYour own rules for who hears about what: a caller who mentions a topic is passed straight to the right person.FreeConversion trackingShows which of your ads bring real customers, by reporting the bookings and enquiries your receptionist wins.FreeEmail notificationsEmails your team about each booking, call back and urgent call, from your own email service.FreeUrgent escalationPages your on-call team when a caller has an emergency, through the on-call tool you already use.FreeHelpdesk ticketsOpens a ticket in your helpdesk for each call back and urgent call, and closes it when you mark it done.FreeTask listTurns call backs and urgent messages into tasks in the tool your team already plans its work in.FreeSpreadsheet logAdds a row to your spreadsheet for every booking, call back, enquiry and call.FreeDaily summaryA short round-up each day of bookings, cancellations, call backs and urgent calls.FreeCalendar syncKeeps bookings off times you’re busy, and puts every booking in your own calendar.FreeBooking depositsTexts a secure Stripe deposit link after a booking, with payment going straight to your account.FreeAppointment remindersTexts people before their appointment, so fewer forget to turn up.FreeCancellation listWhen someone cancels, the slot is texted to people waiting for an earlier one.FreeReview requestsAsks people how their visit went, and sends the happy ones your review link.Text messagesAnswers texts sent to your number, and lets people reply to your reminders.FreeEmailReads your inbox and answers new emails, for you to approve or sent automatically.FreeWhatsAppAnswers WhatsApp messages from your own WhatsApp account.On requestTeam alertsPosts bookings, callbacks and urgent calls to your team’s chat.FreeOn-call rotaTexts the person on call straight away when a caller says it’s urgent.FreeCRM syncAdds enquiries, call backs and bookings to your CRM without duplicate contacts.FreeAccessibility needsTells callers about your step-free access, parking, hearing loop and interpreters, and asks if they need anything.FreeRunning lateWhen clients call to say they’re running late, tells them your rule and lets your team know straight away.FreeDiscounts and concessionsTells callers about your student, NHS, Blue Light or over-60s discounts and the proof they need.FreeWebhooksSends every booking, callback, enquiry and call summary to your other tools.Need something else?One of our developers builds plugins for your business. Tell us what you’d like it to do.Arrange a call

Custom plugins

01

Tell us on a call what your business needs: the tool you use, or the job you’d like your receptionist to do.

02

One of our developers builds a plugin for your business, scoped with you in writing before anything is signed.

03

It works like every other plugin: set up in your dashboard, and you can switch it off any time.

Need something that isn’t here? Tell us what you use and what you’d like it to do. One of our developers will build a plugin for your business.

Arrange a call about a custom plugin ›
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